Terms of Sale

Last updated: October 28, 2026

These Terms of Sale apply to every purchase on shoppureflow.net, including the ImReady Tribe membership. They are a binding agreement between you and Gbon Global d.o.o., Vilharjev podhod 8, 1000 Ljubljana, Slovenia, the company that runs PureFlow (“PureFlow”, “we”, “us”). By placing an order, you agree to these Terms of Sale. For purchases, they take precedence over our Terms of Use.

Please read Section 9 carefully. It requires you to resolve disputes with us through binding individual arbitration, and it waives your right to a jury trial and to take part in a class action. You can opt out within 30 days (Section 11).

1. Orders, prices and payment

All prices are in US dollars. Taxes and shipping are shown at checkout before you pay. Your order is accepted when we ship it; we may cancel an order and refund it in full if a product is unavailable or a price was shown in error.

A crossed-out price on a bundle is the price of the same items bought one by one at their regular single price (for example, 5 straws at $29.99 each = $149.95). It is not a former sale price.

Payments are processed by Shopify and its payment partners. We do not store your full card number.

2. Shipping, returns and our guarantee

Shipping times and costs are described in our Shipping Policy. Returns and our money-back guarantee are described in our Refund Policy.

3. The ImReady Tribe membership

ImReady Tribe is an automatically renewing membership. You join it only by ticking the membership checkbox on a product page or by choosing a plan in your member area. The checkbox is never ticked for you.

  • Price. $14.97 per month, or $149.70 per year, plus any applicable taxes.
  • Free first month. When offered, your first month is free. Your first payment of $14.97 is charged 30 days after you join, unless you cancel before then. The free month is offered once per customer.
  • Automatic renewal. Your membership renews automatically every month (or every year on the yearly plan) and you will be charged $14.97 each month (or $149.70 each year) until you cancel.
  • Payment method. Each renewal is charged to the card or payment method you used at checkout, or to the one you later set in your account.
  • Reminders. We email you 3 days before your free month ends, 3 days before each monthly payment, and 30 days before each yearly renewal, with the amount, the date and how to cancel.
  • Price changes. We will tell you by email at least 30 days before any price change. You can cancel before it applies.

4. How to cancel

You can cancel at any time, online, in 2 clicks: open your member area at shoppureflow.net/apps/members, go to My membership, then Cancel my membership. You can also email us at support@shoppureflow.net and we will cancel it for you.

Your cancellation takes effect immediately for future payments: you will not be charged again. You keep your membership until the end of the period you already paid for (or until the end of your free month), and we send you an email confirming your cancellation and that date. Except where the law requires otherwise, payments already made are not refunded for the remaining days of the period.

If a payment fails, we may try it again. Your membership may be paused until a payment goes through.

5. What membership includes

The benefits are described at sign-up and in your member area. We may improve or change them; if we remove a benefit you rely on, we will tell you in advance and you can cancel.

  • $15 back every month. After each paid month, starting on day 31, $15 of store credit is added to your account. It is not earned for a free month. It adds up while you are a member, comes off your orders at checkout when you are signed in, has no cash value, cannot be transferred and cannot be exchanged for cash. When your membership ends, any credit left is locked and kept for 30 days: rejoin within those 30 days and it comes back automatically; after that, it expires.
  • Member discount. 10% off products in the shop, applied automatically at checkout when you are signed in as a member. It does not apply to the membership itself or to gift cards, and it does not stack with itself.
  • Free shipping and shipping protection on orders placed while you are a member. If a package is lost, stolen or arrives damaged, we send it again.
  • Free replacements. As long as you are a member, if a PureFlow product you bought from us breaks under normal use, we replace it. Make your request from your member area; we may ask for a photo. Misuse, loss, and using a product beyond its rated capacity are not covered.
  • Secured stock. We hold stock for members and ship member orders first when an emergency drives demand. This depends on availability and on carriers; it is not a guaranteed delivery date.
  • Alerts for your state. Alerts come from the National Weather Service and are based on the US shipping address on your account. They may arrive late or not at all. They do not replace official emergency alerts, local authorities or 911.
  • Survival guides. Our guides and checklists are published for educational, informational and entertainment purposes only. We are not certified survival instructors, medical professionals or legal advisors, and nothing in them is medical, legal, financial or professional safety advice. You are responsible for how you use them.
  • The Community. Be kind and respectful. We may remove any post and suspend access for anyone who breaks this rule.

6. Product use

Use our products as described in their instructions. Our water filter straw is designed for freshwater sources; it does not remove every possible contaminant. Our products are not a substitute for professional emergency services.

7. Disclaimers and limitation of liability

To the fullest extent permitted by law, our products and services are provided “as is”, and our total liability for any claim relating to a purchase is limited to the amount you paid for it. We are not liable for indirect, incidental or consequential damages. Some states do not allow these limits, so they may not apply to you. Nothing in these Terms limits rights you have under the law of your state that cannot be waived.

8. Informal resolution first

Most problems are solved quickly by email. Before starting any claim, you and we agree to try to resolve it informally for 60 days. Send a written notice to support@shoppureflow.net with your name, your order email, a description of the problem and what you are asking for. We will do the same with you at the email on your account.

9. Binding individual arbitration

If we cannot resolve a dispute informally, any dispute or claim between you and us relating to a purchase, the membership or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs this Section. The arbitrator, and not a court, decides all questions about the scope, validity and enforceability of this agreement to arbitrate.

The arbitration takes place by video, by phone, on written submissions, or in the county where you live. Fees are paid as set out in the AAA Consumer Arbitration Rules. The arbitrator can award the same individual relief a court could.

Either of us may instead bring an individual claim in small claims court, if it qualifies. If 25 or more similar claims are filed by the same or coordinated counsel, they will be administered in batches as the AAA rules allow.

10. No class actions and no jury trial

You and we each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective or representative action. You and we each waive the right to a jury trial. If this class action waiver is found unenforceable for a claim, that claim (and only that claim) will be decided in court, and this Section 9 will not apply to it.

11. Your right to opt out of arbitration

You can opt out of Sections 9 and 10 within 30 days of your first purchase by emailing support@shoppureflow.net with your name, your order email and the words “I opt out of arbitration”. Opting out does not affect anything else in these Terms.

12. Governing law

For customers in the United States, these Terms are governed by the Federal Arbitration Act and the laws of the State of Delaware, without regard to conflict-of-laws rules, and without depriving you of any protection given by the law of the state where you live.

13. Changes and contact

We may update these Terms. The version in force when you place an order applies to that order; for the membership, we will email you before any change that affects you, and you can cancel. Questions: support@shoppureflow.net, Gbon Global d.o.o., Vilharjev podhod 8, 1000 Ljubljana, Slovenia.